A panoramic view of Expo 2020 Dubai at night time.

Direct Access

Case Studies

National Waterfront museum exterior in the evening with greenery and a path leading to the entrance in the foreground
Case Studies

National Museum Wales

Amgueddfa Cymru – National Museum Wales is a Welsh Government sponsored body that comprises seven museums in Wales focusing on art and science exhibitions as well as interactive experiences and talks. Combined, the seven national museums in the Amgueddfa Cymru family attract visitors more than 1.9 million people any given

Read More...
Green and white marquee dressed with a 'Direct Access' logo banner
Case Studies

Nantwich Food Festival

https://www.youtube.com/watch?v=gMpO2B4Ag1Q Direct Access collaborated with Nantwich Food Festival to provide a Calm Corner for attendees of the 2022 edition of the event, the 21st food festival and the very first since the COVID-19 pandemic. The quiet room space, which our team named the Calm Corner, provided a point of refuge

Read More...
Changing Places sign at Coventry Station
Case Studies

Coventry Station Masterplan

Millions of travellers use transport facilities Direct Access has audited for accessibility every day, and we are proud to place Coventry Station among them, building on the Coventry Station Masterplan set out by Coventry City Council. Direct Access worked with Avanti, Coventry Council, and Network Rail to deliver this project.

Read More...
The Kemnal Academies Trust Logo
Case Studies

The Kemnal Academies Trust

Direct Access is the accessibility consultant for The Kemnal Academies Trust; one of the largest English Multi-Academy Trusts with 45 Primary and Secondary Academies across London, Southeast, and East of England areas. Direct Access was brought in to help guide the group to meet their obligatory accessibility requirements under the

Read More...
Blackpool Tower and Central Pier Ferris Wheel, Lancashire, England, UK on a sunny day. In the foreground, the beach.
Case Studies

Blackpool Wintergardens

Direct Access was the accessibility consultant for the recent refurbishment of Blackpool Winter Gardens. The Blackpool Winter Gardens is a large entertainment complex in Blackpool, Lancashire, England, which includes a theatre, ballroom, and conference facilities. The Winter Gardens has hosted the annual Trades Union Congress, the Conservative Party Conference, Labour

Read More...
Sheffield Video Game Museum Interior
Case Studies

The National Video Game Museum

Direct Access worked with the National Video Game Museum in Sheffield to improve accessibility of site facilities for disabled visitors, identifying key measures that the Museum implemented so that gamers of all abilities can enjoyably interact with the exhibits. Direct Access has advised on the installation of QR code systems

Read More...
Unboxed Creativity in the UK Logo
Case Studies

UNBOXED 2022

UNBOXED 2022 was an 8-month-long UK festival beginning in March and concluding in October 2022 that celebrated creativity, innovation, and culture. In addition to sharing interactive exhibits in science, technology, engineering, the arts, and mathematics across a huge variety of towns and cities as well as online, UNBOXED was open

Read More...
Welsh College of Music and Drama New Building
Case Studies

Royal Welsh College of Music & Drama

The Royal Welsh College of Music and Drama (Coleg Brenhinol Cerdd a Drama Cymru) in Cathays Park, Cardiff, is a conservatoire with alumni including Anthony Hopkins, Rob Brydon, Dougray Scott, and Aneurin Barnard. It was the first and is one of only two All-Steinway conservatoires in the UK. The Royal

Read More...
Ulster Hall exterior at night time lit by a street lamp
Case Studies

Ulster Hall, Waterfront, and International Convention Centre

Direct Access provided accessibility audits of three iconic Belfast entertainment and conference venues: Ulster Hall, Waterfront, and the International Convention Centre, Belfast (ICC), ensuring the sites’ full compliance with the requirements of the BS 8300 code of practice. Ulster Hall is a grade A-listed building in Belfast, Northern Ireland. Situated on

Read More...
Sherbourne Valley River
Case Studies

Sherbourne Valley, Coventry

Direct Access worked with Warwickshire Wildlife Trust to improve accessibility for the 10-mile stretch of the Sherbourne River that flows through Coventry. Dubbed the Sherbourne Valley Project, this is one of several projects we are involved in that aims to restore access and improve interpretation across Coventry, which also includes

Read More...
TransPennine Trains
Case Studies

TransPennine Express

Direct Access are the Access Consultants for TransPennine Express, the regional and intercity train operator for Northern England and Scotland. Action plans developed from audits of the 19 stations carried out in 2021 and 2022 are delivering improvement plans for the next 3-4 years. Stations managed by TransPennine were audited

Read More...
Horniman Museum interior featuring exhibits with multi-coloured lighting across the room.
Case Studies

Horniman Museum & Gardens

The Horniman Museum and Gardens in Forest Hill, South London appointed Direct Access as the Access Consultants for the £8.9m Nature + Love redevelopment. Spanning two galleries and three garden spaces, the four-year project, supported by the National Lottery Heritage Trust, will be completed in 2026. Commissioned in 1898 and

Read More...
A photo of Mussenden Temple and Downhill Demesne taken from a helicopter. The castle grounds can be seen from the back and is surrounded on all side by well kept greenery. The temple sits in front of the castle further ahead on the edge of a cliff overseeing an untouched blue ocean.
Case Studies

Mussenden Temple & Downhill Demesne

Mussenden Temple and Downhill Demesne is an iconic National Trust property on the Northwestern coast of Northern Ireland. In 2021, Direct Access worked again with Causeway Coast and Glens Heritage Trust and the National Trust to undertake an access audit of the Castlerock estate in accordance with the Disability Discrimination

Read More...
Lake in the Causeway Coast AONB
Case Studies

Causeway Coast and Glens Heritage Trust – Accessible Media

https://www.youtube.com/watch?v=9jn3tIKrr4M Direct Access produced six audio descriptions and six sign language videos of area information guides and books for Causeway Coast and Glens Heritage Trust as part of the Heritage Fund recovering from COVID programme. These are shared on social media and within Tourist Information Offices. The Trust is a

Read More...
Giant's Causeway
Case Studies

Causeway Coast and Glens Heritage Trust – Accessibility Audits

Causeway Coast & Glens Heritage Trust commissioned Direct Access to undertake a series of consultations with disability stakeholders to identify ten sites across three Areas of Outstanding Natural Beauty (AONB). This included Giants Causeway, one of only three UNESCO World Heritage Sites in Ireland. NRAC and IAAP Certified Access Consultants

Read More...
sport wales Steven
Case Studies

Sports Wales National Centre

Direct Access has worked with Sport Wales to complete Accessibility Audits of Sport Wales National Centre in Sophia Gardens, Cardiff. Established in 1972, it is the National Sports Centre for Wales. The site is the home international venue for Welsh Hockey. Other national teams training at the Centre include the

Read More...
Watford Fire Station
Case Studies

Hertfordshire Blue Light Services

Direct Access has undertaken disability accessibility audits for over 30 blue light services in Hertfordshire for Hertfordshire Police and for Hertfordshire County Council which is responsible for the premises used by Hertfordshire Fire Brigade and some locations by the East of England NHS Ambulance Service NHS Trust. For Hertfordshire Police,

Read More...
Cambridgeshire Police
Case Studies

Cambridge Constabulary

Since 2019, Direct Access has been the Access Consultants for Cambridgeshire Constabulary. We have audited each station as well as central Headquarters ensuring that secure environments can be maintained while being accessible for those that require it. Our access audits fully evaluated the premises and environment to check all provisions

Read More...
McArthur Glen Cheshire Oaks Retail Outlet exterior.
Case Studies

McArthur Glen Cheshire Oaks Retail Outlet

Direct Access are the Accessibility Consultants for McArthur Glen flagship outlet retail village at Cheshire Oaks. Containing over 140 stores covering a wide variety of brands, it is set out in a village style and pedestrianised. Our NRAC Certified Access Consultants advised on the car parking, public realm and customer

Read More...
Avanti West Coast Train arrives at a train station on a cloudy day.
Case Studies

Avanti West Coast

Our work with Avanti West Coast originally started in 2017 when Virgin Trains commissioned Direct Access to undertake access audits of all the Virgin-managed stations on the UK’s West Coast Mainline between London and Glasgow serving 35m passengers a year. Most of these are Grade One listed with some Grade

Read More...
The Direct Access logo.

United Kingdom
Suite GB,
Pepper House,
Market Street,
Nantwich,
Cheshire,
CW5 5DQ.

Ireland
77 Camden Street Lower,
Dublin,
D02 XE80.

Inclusive Guides

Explore our free guides on accessibility and inclusion, crafted by our experts. Click Here.

Follow Us