Case Study:
NVM Museum

Direct Access is working with the National Video Game Museum in Sheffield to improve accessibility of site facilities for disabled visitors, identifying key measures that the Museum will implement so that gamers of all abilities can enjoyably interact with the exhibits.

Direct Access has advised on the installation of QR code systems to accompany exhibits, allowing users access to information about each of them on their phones and in a variety of accessible formats. The three Trail booklets the Museum offers – History of Video Games, Playful Challenge, and Highlights, will also be reproduced in alternative accessible formats.

Direct Access advised that these formats should include sign language videos, social narrative videos (explaining to users with anxiety and agoraphobia what to expect), and easily accessible website information, detailing other measures that the Museum will implement under our guidance.

These recommended measures include induction loops in the education room and reception, a “touch tour” option for visitors who have visual impairments, as well as Access Guides and Sensory Rating Cards, which would allow gamers insight into the potential sensory impact of video games that might have content likely to trigger certain visitors.

Direct Access also made recommendations for some exhibit adaptations, such as lower shelves for people unable to clearly view exhibits such as the Nintendo Scope or Gaming on the move (seen in the video below).

Steven Mifsud doing a thumbs up next to a bust of Sonic the Hedgehog, also holding doing a thumbs up.
National Video Games Museum welcome sign, "gaming is for everyone"

The Museum will also signify its recognition of the Disability Sunflower Lanyard and consider retooling the layout of its cafes, including BSL staff members and making all concessions fully accessible.

Direct Access also recommended that the Museum place a set designated quiet space and sensory room for neurodiverse individuals to rest in instances of anxiety or panic, as well as to consider ways that the Museum can lessen noise pollution for the benefit of visitors with auditory disabilities.

The National Video Game Museum offers foundational knowledge in the world of one of the fastest growing media industries in history. They are determined to create a space where all kinds of people can experience their crucial games, exhibits, and educational resources.

Direct Access is grateful to be guiding the Museum towards achieving this.

Shelves displaying vintage video games and consoles

Check out the video of our initial site audit to learn more about how we are helping NVM achieve best practice accessibility.

If you own a facility or are part of an organisation that wishes to meet best practice obligations under the Equality Act, why not get in touch with us today? Our Consultancy team will ensure that you take the steps to not only do the right thing with your budget but open the door to the social and financial benefits that come only as a result of creating an accessible and inclusive environment for disabled people.

Get in contact today. We are here to help. Because for us, access is personal.

Search our website

Font Resize
Contrast