Virgin Trains appoints

Direct Access

A Virgin Train Express passenger train races across a track in the countryside.

Direct Access, the Cheshire-based deaf-run accessibility
firm, has won International Trader of the Year at the prestigious South
Cheshire Chamber of Commerce Awards. The award recognises Direct Access’ successful first year in the United Arab Emirates and the opening of the company’s first offices in Dubai. 
Established fifteen years ago in the UK, Direct Access advises organisations on how to make sure their buildings and services are accessible for disabled people. 

Millions of people daily use a building or service audited by Direct Access ranging from Virgin Rail and Eurostar trains, London Gatwick airport, the Sport Wales Governing body, tourist sites such as the House of Parliament, and the historic Roman Baths, a UNESCO World Heritage site.

“We are pleased to be working with Virgin Trains to review accessibility of stations on the West Coast Mainline,” said Steven Mifsud, Director.

“This line is a crucial railway corridor in the UK covering the major cities of London, Birmingham, Glasgow, Liverpool, and Manchester. As well as serving the industrial heart of the nation, Virgin West Coast serves the most beautiful corner of England – the Lake District.”

“More than 35 million passenger journeys is made on its 700 mile route every year of which an estimated 7 million passengers have a disability.”

“Our team of NRCA Access Consultants all have a disability enabling us to offer unrivalled understanding of the barriers that disabled people face in accessing transport infrastructure. There is far more to an access audit than identifying a ramp here and a handrail there.”

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